Retail Sales Specialist

Job Description

Ready for your next step in retail and employee programs? Whether you work in order processing, inventory coordination, customer support, or program execution, TeamGlobal has opportunities designed to fit your experience. We are actively hiring a Retail Sales Specialistin North Charleston, SC. If you take pride in organization, accuracy, and providing excellent service to employees, our team wants to hear from you. Reach out today to learn more about this role and our benefits, including $10K in free life insurance. TeamGlobal is where support professionals make an impact!

• Role SummaryIn this role, you will support the company’s Teamwear Program by assisting employees with order processing, coordinating inventory, maintaining program documentation, and communicating with stakeholders to ensure timely and accurate fulfillment. You will support local pop-up stores and special events, track order volumes and program performance, and identify opportunities for process improvement, while adhering to all program guidelines and company quality standards.

• Education & Job Requirements
• You must have:
• Must have a High School Diploma or GED equivalent.
• A minimum of 7 years of related work experience or an equivalent combination of education and experience (e.g., vocational school/Associate + 5 years, Bachelor + 2 years).
• Ability to successfully complete required training (OJT or formal classroom).
• Regular and predictable attendance.
• U.S. Person for purposes of export compliance.

• Preferred Skills
• You will have:
• Experience in order processing, customer service, or inventory management.
• Proficiency with Microsoft Office (Excel, Word, Outlook) for tracking and reporting.
• Strong attention to detail and ability to handle multiple tasks simultaneously.
• Effective communication skills to support internal teams and employee inquiries.
• Ability to work independently while collaborating with cross-functional teams.
• Ability to lift and carry up to 35 lbs for setup, teardown, and inventory handling.

• Job Duties & Functions
• You will be able:
• Provide customer-focused support for the Teamwear Program, assisting employees with orders and responding to inquiries.
• Coordinate with the Employee Merchandise Program Lead and internal teams to ensure smooth operations and adherence to program guidelines.
• Maintain program documentation, including order logs, product assortment, and program policies.
• Support merchandise fulfillment by processing orders, tracking stock levels, and ensuring accurate record-keeping.
• Assist in implementing process improvements to enhance efficiency and accuracy.
• Track and report on order volumes, fulfillment timelines, and customer feedback.
• Identify recurring issues or process inefficiencies and escalate for resolution.
• Support local pop-up stores and special events as needed.